Right of withdrawal or abandonment
Right of withdrawal
You are entitled to withdraw from this contract within 14 calendar days without
giving any reason.
The withdrawal period will expire after 14 calendar days from the day you or a third party
you indicated, other than the carrier has acquired the physical possession of the last of esosbienes.
To exercise the right of withdrawal, you shall notify [insert your name,
full address and, if available, telephone number, fax number and
email address] (his decision to withdraw from the contract through a
unequivocal statement (eg a letter sent by mail, fax or e
electronic). You may use the model withdrawal form set out
Then, although its use is not mandatory.
To meet the withdrawal period is sufficient that the communication concerning the exercise by
Meanwhile this right is sent before the expiry of the deadline.
Effects of withdrawal
Should withdraw from this contract, we will refund all payments received from you,
including delivery charges (with the exception of the additional costs resulting from the
his choice of a different mode of delivery to the least expensive type
ordinary delivery offer) without undue delay and in any event not later
than 14 calendar days from the date on which we are informed of his decision to withdraw
of this contract. We proceed to carry out such reimbursement using the same means
payment employed by you for the initial transaction, unless you have arranged
otherwise expressly; in any case, will not incur any fees as a result of
refund. We may withhold reimbursement until it has received the goods back or you
it has supplied evidence of repayment thereof, depending on what condition is met
you should restore or directly deliver the goods or to the [insert name and
address, if applicable, of the person authorized by you to receive the goods], without
undue delay and in any case no later than within 14 calendar days from
the date on which you communicate your withdrawal from the contract. Shall be deemed
the deadline if you send back the goods before it has concluded that
term. You should bear the direct cost of returning the goods.
Only you are responsible for the decline in value of assets resulting from a
than that necessary to establish the nature handling characteristics and
functioning of the goods.
The right of withdrawal shall not apply to contracts relating to:
a) The provision of services, once the service has been fully implemented,
when the performance has begun, with the express consent of the consumer and
User and recognition on their part that it is aware that, once the
contract has been fully executed by the employer, have lost their right to
b) The provision of goods or services for which the price is dependent on fluctuations
financial market where the employer can not control and which may occur
during the withdrawal period.
c) The supply of goods made to the consumer's specifications and
user or clearly personalized.
d) The supply of goods that are liable to deteriorate or expire rapidly.
e) The supply of sealed goods which are not suitable for return due to
health protection, hygiene and which were unsealed after delivery.
f) The supply of goods after delivery and taking into account their nature
They have been inseparably mixed with other goods.
g) The supply of alcoholic beverages whose price has been agreed upon
conclude the contract of sale and that can not be delivered within 30 days, and whose value
Real dependent on fluctuations in the market that the employer can not controlar.h)
Contracts where the consumer and user has specifically requested the
entrepreneur who will visit them to undertake urgent repairs or maintenance; if,
during this visit, the employer pays additional services specifically requested by the
consumer or goods other than replacement parts necessarily used
to carry out maintenance or repair, the right of withdrawal
It should apply to those additional services or goods.
i) The supply of audio or sealed video recordings or software
sealed which were unsealed by the consumer and user after
j) the supply of newspapers, periodicals or magazines, with the exception of
subscription contracts for the supply of such publications.
k) contracts concluded at a public auction.
l) the provision of accommodation other than for serving housing
transport of goods, car rental, food or services related to activities
recreation, if the contract provides a date or a specific implementation period.
m) The provision of digital content not supplied on a tangible medium if the
performance has begun with the prior express consent of the consumer and user
with knowledge meanwhile that consequently he loses his right of withdrawal.
Model withdrawal form
(Only complete and return this form if you wish to withdraw from the contract)
Attn [here you must insert the name of the employer, full address and, if
available, fax number and email address]:
Hereby I inform / communicate (*) to desist from my / we abandon our (*)
contract of sale of the following goods / provision of the following service (*)
Delivered / received on (*)
Behalf of consumers and users or consumers and users
Consumer and home user or consumer and user
Signature of consumers and users or consumers and users (only if this
form is notified on paper)